F.A.Q.

 

  1. New Connection
  2. Restore Connection
  3. Safety Guidelines
  4. Energy Conservation

Electrical Safety Guidelines

We have tabulated some safety guidelines for our valued consumers.


If you are a Domestic Consumer, please follow these practices ...

Use standard pins to tap supply of power from the plug points.

Always use standard ISI marked materials even though they may cost a little more.

Replace a fused bulb only after switching it off.

Plug points of heavy appliances like - refrigerator, mixer, iron, wet grinder, washing machine, etc. must be properly earthed and the power should be drawn only through a 3-pin plug.

Keep a bulb in place in all the lamp holders in the house.


If you are a Commercial Consumer, please follow these practices ...

Get all your wiring done only through a licensed contractor.

Do not allow tying up of advertisement boards, or flags and banners to the electric post.

Do not allow loading of a vehicle to a height that it runs the risk of coming in contact with overhead supply lines. This kind of accident could be fatal for all the passengers.


If you are an Industrial Consumer, please follow these practices ...

Place 'Men at Work' sign on all the switches before commencing work. Ensure that fuses are withdrawn before any work for added safety.

Always treat a circuit as 'alive' unless until it is proved otherwise beyond doubt.

Ensure that all the splices and connections are fully secured and do remember to discharge any cable to earth before setting out to work on its core.

Keep rubber mats before the electrical switches and have the rubber gloves periodically checked.

Make sure that workers are fully familiar with all kinds of fire fighting equipments that are available and they know which ones can be used in case of electrical fire. You can use sand or blankets to contain a fire caused due to electrical fault.

Do warn others when they happen to be dangerously close to high tension electrical apparatus.

Do turn away your face whenever a flash or an arc is expected.

Do not close any switch without knowing which and all circuits may be under its control and exactly why that switch has been kept open.

Do not touch or tamper with any electrical gear or a conductor unless you have ascertained that it is dead and earthed. A high-voltage apparatus is known to give leakage shock or flash without you having actually touch it !

Do not touch a circuit with your bare fingers or the hand or some other make-shift device to discover whether it is alive or dead.

Do not close or open a switch hesitatingly. Always do it firmly and quickly.

Do not allow usage of frail wires with worn out insulation.

Don't throw water on live equipments in case of electric fire. It could prove out to be highly dangerous. Also, do not make use of fire extinguishers on electrical fires unless they are clearly marked for use under such a condition.

Do not go near running belts of machine components.

Do not bring a naked flame near any oil filled equipment and strictly prohibit any smoking in the area where batteries are installed.

Do not allow your visitors to venture into high voltage zones in your work place.

Do not enter excavation sites or the trenches that smell of obnoxious gas and don't work in poorly lit conditions.


Dealing with Downed Power Line

No matter how well BSPHCL is prepared, downed power lines can not be avoided. A tree can fall on taking several lines down with it, or a vehicle can spin out of control and crash into an electric post resulting in breakage of power lines! No matter how a line gets broken, once you have spotted one do stay away from it! You should bring such an incidence to the knowledge of local office of BSPHCL so that they can take proper action immediately and prevent untoward accidents.


Beware of Sub-Stations and Transmission Lines

Be careful to avoid sub-stations! The sub-station is the place where huge amounts of electrical power is reduced to a lower voltage making it fit for transmission down to households. The fence surrounding a sub-station always has a barbed wire on top and you will also see a sign like   DANGER - HIGH VOLTAGE . The sign is there for your own safety. So stay clear of such an installation. Avoid places with similar warnings like electric poles, towers, and other structures.


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